We provide three levels of support – Basic, Advanced and Premium. Basic support is free and includes the documentation and email support during the business hours on workdays. Advanced support also includes the video chat and customizable grading systems. The premium level of support also includes the telephone call support and one or more personal administrators.
An extra service also includes the entering and management of data in the purchased product.
We provide several types of training – personal administrators, telephone/Skype sessions, or presentations. These services are paid separately. It is important to mention that every client gets the proper documentation and video tutorials for starters.