How to Check If a Mail Server Is Set Correctly

This article explains how to check if the mail server in the application is set correctly.

Here are the steps you should follow:

  1. Check the mail server and send the test email
  2. Check the status of the emails in the Sent emails report
  3. Check if the system-wide jobs are enabled on the service in the context of your application.

Check the mail server and send the test email
#

Select the System/Settings and customization tab. When the page opens, navigate to the:

  1. The System preferences tab
  2. Select the Email server tab
  3. Check and update (if it’s necessary) the parameters for the mail server
  4. Enter the email address to which you want to send a test mail and confirm it with the Send button

You should receive the test email from the application.

Check the status of the emails in the Sent emails report #

Select the Reporting page, click on the/Predefined reports tab, and select the User reports page.

Open the Sent emails report. In the report, you can see the status of all emails from the application. The status should be Sent successfully if the mail server is set well.

Check the service which is connected to the system #

Select the System/Maintenance tab. When the page opens:

  1. Click on the Services tab
  2. Find the service with the context of your application URL
  3. Check if the system-wide jobs are enabled with the Ping icon

If the service is enabled, the confirmation message should appear.

For more useful instructional materials, please visit:

Powered by BetterDocs