This article explains how to cancel a purchased booking.
How to cancel a purchased booking
Candidates can cancel the purchased bookings flowing these steps:
- Click on the “Assignments” option in the application’s main menu.
- Navigate to the “My tests” section.
In the “My tests“ section, choose the purchased test you want to cancel and click on the “Cancel booking” button.
In the confirmation dialogue, click the “Yes” button to proceed.
Re-scheduling will only be possible with the assistance of a test manager. In case you require a refund, please contact the system administrator.
For more useful instructional materials, please check the following links: