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Knowledge Base

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Troubleshooting

18

How to Access the Personal Report (Student’s Perspective)
How to Locate Your Test in YouTestMe
How to Restore Access to Your Account with a Password Reset
How to Troubleshoot Login Issues
How to Resolve Proctoring Session Start Issues
How to Resolve Issues When the Proctoring Test Page Won’t Open
How to Troubleshoot Screen Sharing Issues
How to Troubleshoot Face Capturing Issues During a Test
How to Resolve Issues with ID Scanning
How to Troubleshoot Camera Issues During a Test
How to Troubleshoot Microphone Issues During a Test
How to Use the Integrated Calculator During the Test
How to Configure a Camera/Mic to Be Used for Proctored Test
How to Assign and Unassign Candidates to a Training Course
How Do I Switch to Using an External Camera Instead of My Computer’s “Built-In Webcam”
How to Check the Mail Server and Sent Emails
How to Add/Change Credit Card on Stripe Billing
How to Create and Share Test via Email

Candidate Experience

81

How to Utilize the Proficiency Level Question Pool Report
How to enable User manual (Help) and Demo (Instructional) videos in the application
How to Customize Personal Report Settings
How to activate username case-sensitivity
How to Use the Integrated Calculator During the Test
How to Enable/Disable the unanswered questions message
How to Use Screen Reader Software While Taking a Test
How to Upload Attachments to Essay Questions
How to Set and Perform the Equipment Check without Test-Taking
How to Export Personal Report as PDF
How to Enlarge Images in the Test
How to Allow Candidates to Continue the Test
How to Change a Password Within the Application
How to Cancel the Already Purchased Booking
How to Add Attachments to Essay Questions during Test-Taking
How to Add an Answer to the Essay Question
How to Access the Personal Report (Student’s Perspective)
How to Troubleshoot Screen Sharing Issues
How Do I Switch to Using an External Camera Instead of My Computer’s “Built-In Webcam”
How Booking and Cancellation Notifications Appear to Student
How to Troubleshoot Face Capturing Issues During a Test
How to Customize Email Notifications
How to Reset Your Login Credentials in GetCertified
How to Register in the Application
How to Take a Test
How to Use Notes during the Test-Taking Process
How to Take a Training Course
Students Perspective on Purchasing a Training Course
How to Purchase, Book, Cancel, Retake or Reschedule Exam Session
How to Take Test with Automated Proctoring
How to Enable Screen Sharing for the Proctored Test on MAC
How to Effectively Request a Session Reschedule
Taking Proctored Test
Test Notifications and Reminders
Booking and Purchasing Tests
Starting the Test
Getting Test Results and Certificates
Accessing the Application

Test Administrators, Proctors and Instructors

302

How to Assign Test Manager
How to restrict testing session creation only to the user group level
How to set test completion message
How to assign proctors to monitor a testing session
How to Customize Personal Report Settings
Setting Default Pages for Each Role
Performance Assessment and Comparative Analysis Tool
How to define availability periods for test sections
The Ultimate Guide for Organizing a Test in YouTestMe
How to Export Personal Report as PDF
How to Delete a Test with a Session that has Finished Attempts
How to create Special Request
Test Authorization – Free Rewrite
How to Configure Default View on My Tests Page
How to Check Proctor’s report
How to Create Test Authorization
How to Schedule a Single Test Session
Self-Creation of Practice Tests
Processing Test Results
How to Create Session Instructions Templates
Bulk Excel Import Candidates Into Testing Sessions
How to Create Automated Proctoring Test with Proctorio (v10)
How to Create and Manage Certificates
How to Create a Testing Session Link
How to Create a Testing Location
How to Create a Draft Version of a Test (v10)
How to Connect YouTestMe Certificates with Credly Badges via Zapier
How to Configure Test Retake Attempts
How to Configure Test Results Validity Period
How to Change the Welcome Page Based on User Roles
How to Calculate Proctoring Credibility Score
How to Auto-Set Booking and Cancellation Deadlines
How to Associate Proctoring Report with Outcome of the Test (v10)
How to Assign Test Managers (v10)
How to Assign Multiple Proctoring Configurations for a Single Test (v10)
How to Assign Candidates to a Testing Session
How to Allow User Test Attempts Export
How to Allow Test Retakes
How to Allow Test Continuation without Manager’s Approval (v10)
How to Allow Changing the Chosen Answer (Second Try)
How to Allow Candidates to Continue the Exam (v10)
How to Allow Candidates to Choose One of the Offered Testing Sessions within a Training Course (v10)
How to Allow a Candidate to Modify a Test
How to Add Test Instructions
How to Add Room to the Common Session (v10)
How to Add Question Feedback When Grading a Test
How to Add Comments to Changes Made in a Test
How to Add an Attachment to the Training Course Step
Hold and Release Mechanism
Exam Session Management with Candidate Service Representative Role
Assign Certificates to Users in Bulk via Excel
Adding Custom Certificate Templates
A Comprehensive Guide to Booking, Reviewing, and Adding Accommodations for a Proctored Test
What is Credibility Report and How to Read it
How to Organize Workspaces
Record & Review Process
How to Include a Direct Link in Results Email Notifications
Rules for Question Editing
How to Create and Use Question Pools
How to Schedule a Testing Session
How to Create, Take and Monitor a Proctored Test
How to Create Generated Test with Different Versions
Success Ratio and Pool Question Statistics Reports
How to Customize Test Instructions Dialog
How to Organize a Training Course Awarded with Certificate
Test Results and Question Feedback Statistics Reports
How to Generate Link for Assigning Users to User Groups Directly
Analyzing Reports
Proctoring and Cheating Prevention
Advanced Types of Tests
Grading and Test Results
Basic Instructions
Automations and Optimizations
Test Organization and Scheduling
Test Localization
Take-test Settings
Report Settings
Types of Test
- How to Create Shared Test Links (v10)
Surveys
- How to Create a Survey
- How to Pin the Survey to the Assignments

User Organization

66

How to Track User’s Payments with the Partners Feature
How to Track User Actions with an Audit Trail in the Application
How to Create a Question Creator Security Role
How to set the default landing page for each role
How to Manage a Workspace Dashboard
Exploring the Vital Responsibilities of Workspace Administrators in Workspaces
How to Automatically Assign User Roles in the Workspace
How To Create and Use Registration Links
The Ultimate Guide for Organizing a Test in YouTestMe
How to Connect YouTestMe Certificates with Credly Badges via Zapier
How to Change the Welcome Page Based on User Roles
How to Bulk Import Users via Excel Template
How to Bulk Import Users into User Groups
How to Add Users into the System
How to Manually Create a User
How to Assign Default User Roles and Create New Custom Roles
How to Delete the User Permanently
How to suspend or permanently delete a published test (v8)
How to Unlock a User Account
How to Reactivate User Accounts
How to Change a Password Within the Application
How to Permit User Access to System Settings
How to Enable Self-Enrollment in User Groups
How to Create User with Proctor Role and Assign It to Test
How to Assign Training Course Manager
How to Create a Group Manager Security Role
How to Create a Question Pool Manager Security Role
How to Remove Users and Manage Their Status
How to Generate Link for Assigning Users to User Groups Directly
How to Share Tests for Guest Users
How to Add Custom Fields to User’s Profile
How to Set Up “Did Not Show Up” Status
How to Change User’s Personal Information (v10)
How to Change the User’s Status
How to reduce tabs on the “My profile” page (v10)
How to Create a User Group and Enroll It in a Test (v10)
How to hide users’ private information from profile (v10)
How to Create a User Group
How to set up password expiration date (v10)
How to manually assign certificate to candidate (v10)
How to Allow Candidates to Choose One of the Offered Testing Sessions within a Training Course (v10)
How to Assign Test Managers (v10)
How to Assign a Certificate Manager (v10)
How to Collect Updated Test-Takers’ Personal Information (v10)
Creating Users
User Reports
User Groups
Account Management

Use Cases

18

How to Create and Share Test via Email
Le Processus d’Examen Surveillé en ligne du point de vue d’un Étudiant
How to Create a Job Satisfaction Survey
How to Use YouTestMe as a Job Portal
A Complete Guide to Exploring Proctoring in Demo Environment
Quick Help Videos
How to Organize the Item Authoring Process and Manage Question Pools
How to Perform Skill Gap Analysis in YouTestMe
How to Streamline Your Candidate Screening Process with YouTestMe