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Knowledge Base

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Troubleshooting

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Candidate Experience

81 articles
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Test Administrators, Proctors and Instructors

294 articles

User Organization

  • How to set the default landing page for each role
  • How to Manage a Workspace Dashboard
  • Exploring the Vital Responsibilities of Workspace Administrators in Workspaces
  • How to Automatically Assign User Roles in the Workspace
  • How To Use Registration Links
  • The Ultimate Guide for Organizing a Test in YouTestMe
  • How to Connect YouTestMe Certificates with Credly Badges via Zapier
  • How to Change the Home Page Based on User Roles
  • How to Bulk Import Users via Excel Template
  • How to Bulk Import Users into User Groups
  • Creating Users
    • How to activate username case-sensitivity
    • How to Bulk Import Users via Excel Template
    • How to Manually Create a User
    • How to Create User with Proctor Role and Assign It to Test
    • How to Add Users into the System
  • User Reports
    • How to Create Custom Reports Using Report Builder
    • How to Preview a Connected Users Report
  • User Groups
    • How to Generate Link for Assigning Users to User Groups Directly
    • How to Bulk Import Users into User Groups
    • How to Create a User Group and Enroll It in a Test (v10)
  • Account Management
    • How to add Widgets to the Homepage
    • How to Change the Home Page Based on User Roles
    • How to Personalize the Home Page Layout Based on User Roles
    • How to Delete the User Permanently
    • How to Add Custom Fields to User’s Profile
    • How to Remove Users and Manage Their Status
    • How to Change and Reset Password
    • How to Reactivate User Accounts
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Use Cases

  • Le Processus d’Examen Surveillé en ligne du point de vue d’un Étudiant
  • How to Create and Share Test via Email
  • User Stories
    • Le Processus d’Examen Surveillé en ligne du point de vue d’un Étudiant
    • The Proctored Exam Process from a Student’s Perspective
    • Streamlining Test Creation with Test Manager Role
    • Managing and Customizing System with the Administrator Role
    • Exam Session Management with Candidate Service Representative Role
    • Creating High-Quality Questions with Question Manager Role
    • Proctors: The Human Element of Exam Monitoring and Support
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Integrations, Setup and Maintenance

  • How to use YouTestMe webhooks
  • How to secure user access with SSO-only logins
  • How to set up the SSO configuration with Okta
  • Building an Effective Test Library for Your Website with YouTestMe
  • How to Preview the List of Scheduled Jobs and Execution History
  • How to Present Answers Using Letters Instead of Numbers
  • How to Integrate Zapier with GetCertified and Create Zaps
  • How to Integrate YouTestMe GetCertified with Your LMS
  • How to Enable Knowledge Deficiency Report Download
  • How to Enable and Configure the “Job Executed” Notification
  • E-commerce
    • How to identify all candidates who purchased testing session
    • How to Add/Change Credit Card on Stripe Billing
    • How to Set Up E-commerce
    • How to Organize an Exam Booking with E-commerce
    • How to Setup Payment Methods for Sessions
    • How to Set Up Training Course Fees with E-commerce
    • How to Create a Stripe Account
    • How to Access Your Stripe Information Required for E-commerce Configuring
    • How to identify all candidates who purchased testing session (v10)
  • White-labeling
    • How to enhance your user experience with the First time setup wizard
    • How to Scale Font Size
    • How to customize the test logo
    • Change the Language of the Application
    • How to Set Up Your Domain for Your Instance of YouTestMe
    • How to Personalize the Home Page Layout Based on User Roles
    • How to White-Label the Application
    • How to Set Up Custom Domain and SSL Certificate
    • How to Use Multilingual Interface
    • How to Customize Application’s Interface Text
  • Accessibility
    • How to Enable/Disable Accessibility Mode
    • Does YouTestMe Have the Accessibility Conformance Report (ACR) Based on the ITI VPAT?
    • How to Use Screen Reader Software While Taking a Test
  • Integrations
    • How to use YouTestMe GetCertified REST API
    • How to use YouTestMe webhooks
    • How to secure user access with SSO-only logins
    • How to Integrate Your LMS with YouTestMe Using LTI
    • How to Connect YouTestMe Certificates with Credly Badges via Zapier
    • How to Assign Users to a Training Course Using Google Spreadsheets and Zapier Integration
    • How to Integrate YouTestMe GetCertified with Your LMS
    • How to Set Up the Webex Integration
    • How to Set Up SSO Configuration
    • How to Set Up the OpenID Configuration with Microsoft Azure
  • Customer On-boarding and Additional Services
    • How to Set Up Password Configuration
    • How to Enable/Disable Self-Registration Module
    • How to Set Up Contacts to Be Used for Application Support
    • How to Contact Support within the Application (v10)
  • Data Import and Export
    • How to export a certificate as an image
    • Option to export all user attempts by choosing one of the existing attempts report
    • Bulk Excel Import Candidates Into Testing Sessions
    • How to Enable Knowledge Deficiency Report Download
    • Hold and Release Mechanism
    • How to Allow User Test Attempts Export
    • How to Bulk Import Users via Excel Template
    • How to Create and Schedule Jobs for Automated Import /Export
    • How to Export Questions with Answers from Question Pool
    • How to Export Personal Report as PDF
  • Notifications & Emails
    • How to make custom HTML Email notifications
    • Sending Group Email Notifications to All Test Candidates
    • How to Access and Trigger the Test Notifications
    • How to Check the Mail Server and Sent Emails
    • How to Configure Email and Application Notifications
    • How Booking and Cancellation Notifications Appear to Student
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General

  • Special Accommodations Process
  • Proctor and Technical Support Multilingual Services
  • What Is the Outline of YouTestMe’s Cybersecurity Policies
  • What Is the Number of Breaches Requiring Notification to Clients in the Last 3 Years? (Last Updated on March 13, 2023)
  • What Does YouTestMe Insurance Policy Include
  • What Does YouTestMe Cyber Liability Insurance Policy Cover
  • Proctor Certification Process
  • How to Configure Multilingual Application Interfaces
  • Data Center Operations Questions
    • What Happens with Data If Connectivity Is Lost
  • Cybersecurity
    • Where is the Data Stored?
    • YouTestMe Cybersecurity Policies
    • U.S. Federal Government Security Checks
    • What Is the Outline of YouTestMe’s Cybersecurity Policies
    • What Is the Number of Breaches Requiring Notification to Clients in the Last 3 Years? (Last Updated on March 13, 2023)
    • What Does YouTestMe Insurance Policy Include
    • What Does YouTestMe Cyber Liability Insurance Policy Cover
Explore More

Training Courses

  • How to unlock all steps in training course at once
  • How to require attachments review during training course
  • How to easily generate training courses using AI
  • How to Export Lists of Training Courses with Descriptions and Creation Details
  • How to Pin Training Course to the Assignments
  • How to Organize a Training Course Awarded with Certificate
  • How to Set Up Training Course Fees with E-commerce
  • How to Place Candidates in Specific Training Course Step
  • How to Assign Training Course Manager
  • How to Add an Attachment to the Training Course Step
Explore More

Question Settings and Organization

  • How to move a question pool with structure and questions to another one
  • How to Create a Copy of a Question Pool
  • How to Create Fill In the Blanks Question Type v11.2
  • How to generate questions using ChatGPT
  • How to Add Question Feedback and Question Difficulty to Questions
  • Creating High-Quality Questions with Question Manager Role
  • How to Create Question Pool
  • How to Create Automatic Question Feedback
  • How to Create Question Categories
  • How to Create a New Question within a Question Pool
  • Question Pools
    • How to move a question pool with structure and questions to another one
    • How to generate questions using ChatGPT
    • How to Leverage Custom Question Properties for Question Labeling and Reporting
    • How to Deactivate Questions in the Question Pool
    • How to Export Questions with Answers from Question Pool
    • How to Create Question Pool
    • How to Filter Questions in Question Pools
    • How to Move/Copy Questions from One Question Pool to Another
    • How to Bulk Import to the Question Pool Using Excel Template
    • How to Create and Use Question Pools
  • Question Reports
    • How to Conduct Item Analysis through YouTestMe GetCertified
  • Question Creation, Editing, and Versioning
    • How to Manage Question Versions Efficiently
    • How to Create Fill In the Blanks Question Type v11.2
    • How to see different versions of questions
    • How to Add Question Feedback and Question Difficulty to Questions
    • Creating High-Quality Questions with Question Manager Role
    • How to Create Question Pool
    • How to Create Ordering Question
    • How to Create Hot Spot Questions
    • How to Create Dropdown Type of Custom Question Property
    • How to Create Questions Attachments
  • Question Additional Settings
    • How to Add Question Feedback and Question Difficulty to Questions
    • How to Deactivate Questions in the Question Pool
    • How to Import QTI Package into the Question Pool
    • How to Create Automatic Question Feedback
    • How to Create Dropdown Type of Custom Question Property
    • How to Create Questions Attachments
    • How to Create Custom Question Properties
    • How to Preview the Changes History on Pool Questions
    • How to Label Questions Using Custom Question Properties
    • How to Import an Audio Recording of the Question
  • Question Types
    • Single Choice vs Multiple Choice Questions
    • How to Create Ordering Question
    • How to Create Hot Spot Questions
    • How to Create Fill In the Blanks Question Type
    • How to Add an Answer to the Essay Question
    • How to Create Branching Questions
    • How to Create Matrix Questions
    • How to Create Matching Questions
    • How to Create Open-Ended Question
    • How to Create Essay Question
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Your First-Hand YouTestMe Experience

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After completing the test, you can check out the report with your final results.

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Your First-Hand YouTestMe Experience

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After completing the test, you can check out the report with your final results.

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Your First-Hand YouTestMe Experience

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After completing the test, you can check out the report with your final results.

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Your First-Hand YouTestMe Experience

Please enter your name and email to get a free test attempt.
After completing the test, you can check out the report with your final results.

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Your First-Hand YouTestMe Experience

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After completing the test, you can check out the report with your final results.

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Your First-Hand YouTestMe Experience

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After completing the test, you can check out the report with your final results.

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Your First-Hand YouTestMe Experience

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After completing the test, you can check out the report with your final results.

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Your First-Hand YouTestMe Experience

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After completing the test, you can check out the report with your final results.

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Your First-Hand YouTestMe Experience

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After completing the test, you can check out the report with your final results.

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Your First-Hand YouTestMe Experience

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After completing the test, you can check out the report with your final results.

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Your First-Hand YouTestMe Experience

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