Serving Our Customers
At YouTestMe, we strive to integrate customer service into every aspect of our business.
Our goal is to help customers optimize the use of YouTestMe GetCertified, ensure they are heard, guided, and empowered to advance their
knowledge examination platform.
Free support, no hidden costs.
Customer satisfaction always comes first.
Customer support via e-mail
All training materials
Regular software update
Up-to-date manuals and best practices instructions for users and system administrators
Everything from Standard package, plus:
The priority for providing customer support services
Guaranteed time within we reply
Dedicated personnel via WebEx, email, or phone
Bilingual customer support agents – English and French
In-app chat with customer support agents
Dedicated Wiki page
Dedicated phone line
Personalized training materials
Clients can decide on particular customer services, a medium of communication, response time, and availability days of the support team. In addition to technical support, we can also assist your test-takers before, during, and after the examination. You can rent our support services for candidates only when you need them, during particular testing sessions.