Record & Review Process

Article verified for Release 15.1 on November 18, 2025.

This article will introduce you to the Record & Review proctoring model.

Record and Review proctoring is an assessment model in which exams can be taken asynchronously, with candidate behavior monitored and recorded for later evaluation. AI detects predefined actions based on configurable thresholds, while additional security tools such as browser lockdown and secondary cameras can be enabled for greater oversight. Human proctors then review the session, confirm any violations, and assign the final rating used for grading or validation.

Exam-taking process from the candidate’s perspective

From the candidate’s perspective, taking a Record and Review proctored exam begins with a straightforward check-in process made up of steps defined by the proctoring template in the testing session settings. For more details, please refer to the related article.

The template determines which add-ons are required and how violations will be detected and evaluated.

Depending on the configuration, candidates may complete one to four check-in steps:

  • Step 1: Equipment check – The system verifies browser compatibility, internet stability, webcam and microphone functionality, and screen-sharing capabilities when applicable. Candidates must grant the necessary permissions so the system can record their audio and primary video, and, when screen sharing is enabled, the shared exam screen.
  • Step 2: Face photo – A face photo is captured for identity confirmation.
  • Step 3: ID verification – Candidates can either take a picture of their ID using the webcam or upload an image.
  • Step 4: Environment overview – Candidates record a short 360-degree video of their surroundings using the webcam or, if a secondary camera is required, by scanning a QR code and using their mobile device. In the secondary-camera setup, the exam is taken on the primary laptop or desktop computer, while the mobile device is used for environmental monitoring and does not capture or share the exam screen. When a secondary camera is mandatory, QR-code scanning is required both to record the environment overview and to connect the mobile camera for use during the exam.

Once the check-in process is complete, candidates can take the exam at any time, without needing to coordinate with a live proctor, offering both flexibility and strong exam security.

Exam requirements

To ensure a smooth and secure Record and Review proctored exam experience, candidates must meet the following requirements:

  • Primary exam device:
    • Laptop or desktop computer when screen recording/sharing is required.
    • Smartphone or tablet.
  • Laptop or desktop computer requirements when used as the primary exam device:
    • Webcam
    • Microphone
    • Screen-sharing capability
  • Supported systems:
    • All recent versions of Windows, macOS, and Linux
    • All recent versions of major browsers (Chrome, Firefox, Edge, Safari)
  • Stable internet connection capable of supporting video, audio, and screen recording when applicable.
  • Permissions required:
    • Camera access
    • Microphone access
    • Screen recording/sharing when a laptop or desktop computer is used as the primary exam device
  • Identification:
    • Valid government-issued photo ID
    • Ability to capture or upload a clear photo
  • Secondary camera (if required):
    • Smartphone or tablet capable of scanning a QR code
    • Used for environmental overview and additional monitoring when the exam is taken on a laptop or desktop computer
  • Environment:
    • Quiet, well-lit room
    • No other people present
    • Clean desk; ability to record a 360° room scan (if required)

Proctoring Via Mobile Device

A proctored test can be taken directly on a smartphone or tablet. In this setup, the mobile device is the primary exam device and its camera can be used for proctoring.

Important: When the exam is taken directly on a smartphone or tablet, the mobile browser cannot record or share the candidate’s screen because mobile browsers do not support screen recording. Therefore, the candidate’s camera can be used for proctoring, but the candidate’s exam screen cannot be recorded.

This is different from the secondary-camera setup, where the candidate takes the exam on a laptop or desktop computer and uses a smartphone or tablet as an additional camera. In that setup, the laptop or desktop computer provides the screen recording, while the mobile device records the candidate’s surroundings.

Accessing the recordings

After a candidate completes their exam, the system securely stores the available proctoring data, including the ID verification photo, environment overview recording, and exam recording. For exams taken on a laptop or desktop computer with screen sharing enabled, the exam recording includes the candidate and their shared screen. These files are encrypted and accessible only to authorized users, such as designated proctors.

By default, and in accordance with our data privacy policy, exam recordings remain available in the system for 30 days.

To support timely reviews, the system can be configured to notify the assigned proctor as soon as a new recording becomes available. This optional notification allows proctors to begin the review process promptly, facilitating timely review of the exam and any potential violations.

Accessing the exam recordings is straightforward. The proctor simply needs to follow these steps:

  1. In the main menu, select Tests and navigate to the Manage tests tab.
  2. Select the desired test.

Accessing the test

  1. Select the Proctoring tab.
  2. Filter the test attempts listed in this tab by selecting the desired testing session.
  3. To review the recording, click on the Proctoring report option. This will take you to the recording view, where you can review the video footage of the test-taker.

Proctoring tab

Rules for reviewing the recording

The proctor must check three key aspects of the recording to ensure that the assessment process is fair, transparent, and reliable.

Firstly, the proctor must verify the student’s ID and ensure that the candidate who completed the exam is the same person who registered for it. This is important to prevent any identity fraud or impersonation during the exam.

To verify the ID of the student initially uploaded, click the test name and select the Photos tab.

ID verification

Secondly, the proctor must review the recording of the candidate’s surroundings to ensure that no unauthorized materials or persons are present. This helps to prevent cheating during the exam and ensures that the assessment process is conducted under fair conditions.

To see the candidate’s surroundings, click on the test name and select the Overview tab.

Overview video

Finally, the proctor must review the video of the candidate taking the exam to ensure that there are no violations or suspicious behavior during the exam. This includes checking for the opening of new tabs or windows, as well as other forms of cheating.

When a mobile secondary camera is enabled, the proctor must verify that the candidate’s surroundings are free from unauthorized individuals or materials.

To review the recording, the proctor should:

  1. Check all spots marked red – those spots the system detected as suspicious. These may include instances where the test-taker looked away from the screen, covered their face, or had someone else in the room.
  2. Speed up the video and review it thoroughly, just in case. This will help you identify any other suspicious behavior that may have been missed.

Review recording

By checking these three key aspects, the proctor can ensure that the assessment process is conducted fairly, transparently, and reliably. The Record & Review process provides an efficient and secure way of administering exams, enabling educational institutions to maintain the integrity of the assessment process even in remote, unsupervised testing environments.

Writing a Proctoring Report

After reviewing the recording, the proctor should resolve all proctoring reports by rating them and entering a comment for each one.

To grade a proctoring report, follow these steps:

  1. Click the Rate option.
  2. In the Proctoring report dialog, select the appropriate rate: Positive (0 violations), Negative (if there were violations and incident messages), or Neutral (if a decision needs to be made by the exam manager).
  3. Enter a summary of the detected violations in the comment section. The comments should include a brief description of the incident. This information will be useful for instructors and administrators who need to review the report and take necessary action.

Writing the report

Note: You can also assign a specific behavior for a particular time frame. Right-click on the specific time where the candidate committed a violation. A pop-up dialog will appear, allowing the proctor to add comments.

Remarks

Exporting Reports

The system allows exporting:

  1. A PDF report summarizing detected violations and the score evaluated based on predefined metrics and their thresholds.
  2. A ZIP folder containing the available recordings, such as screen recording, webcam recording, and secondary camera footage, along with the ID, facial pictures, and generated report.

Export options

Reading the PDF report

In the PDF report, the system presents a matrix of tracked behaviors, also referred to as metrics over a timeline, along with a corresponding score for each metric.

Each metric score ranges from 0 to 100 and is calculated based on its defined threshold. The score reflects the proportion of time during which a violation is detected, relative to the total exam duration, from the moment the candidate starts the test until they click the finish button.

PDF proctoring report

The metrics the system can track are:

  • Browser is not supported (b1)
  • Focus changed to a different window (b2)
  • Full-screen mode is disabled (b3)
  • Webcam is disabled (c1)
  • Face not found in front of the camera (c2)
  • Several faces in front of the camera (c3)
  • Unidentified face in front of the camera (c4)
  • Found a similar profile (c5)
  • Face does not match the profile (c6)
  • Microphone is not working or its volume is low (m1)
  • Conversation or noise in the background (m2)
  • Network connection is lost (n1)
  • Mobile camera is disconnected (n2)
  • Records are not saved (n3)
  • Screen activities are not shared (s1)
  • Second display is used (s2)

Conclusion

This method of administering exams is gaining popularity, particularly in the current climate of remote learning and online education. With the Record&Review process, educational institutions can ensure that the assessment process is fair, transparent, and reliable, even when proctors are not present during the exam.

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