Article verified for Release 15.1 on November 20, 2025
This article explains how to prohibit the use of unsupported web browsers during proctored tests, addressing potential data loss, technical complications (e.g., microphone or camera malfunctions), and issues with screen sharing.
Currently, the supported browsers are Google Chrome, Mozilla Firefox, Microsoft Edge, Opera, and Safari.
When this feature is enabled, users must switch to one of these compatible browsers to access the application and avoid technical issues.
Prohibiting the use of unsupported browsers
To enable this feature, do the following:
- Select Settings and customization from the System panel in the left side menu.
- Navigate to the System preferences tab.
- Select Browser compatibility.
The table displays the list of all browsers and their status, which can be
-
- Enabled
- Disabled
Creating a new browser check
To add additional browsers to the table, do the following:
- Click the Create new button.
- Enter the Name of the browser.
- Enter its Regex pattern to be used for this browser check. If the user’s browser matches this regex pattern, this browser check contributes to whether the browser is considered supported or unsupported by the system.
- Optionally enter a Description.
- Set the status to Enabled or Disabled, depending on whether you want the browser to be considered compatible or incompatible. If the status is Enabled, this browser regex pattern is matched against the users’ browsers. If the status is Disabled, it is not used in the matching process.
- Enter a Link to the website providing information about the browser of this browser check or the download link.
- Click the Save button to confirm the changes.
To change the status of a browser check, select the Edit icon from the Actions button for the desired browser, then choose the desired status.
Enabling browser check
To implement the browser check to be executed when tests are initiated, enable the Forbid using unsupported browsers option. When this option is enabled, the application prevents users from accessing it with incompatible browsers. Otherwise, users will only be warned but will be granted access.
For more information on how to set up a completely secure test, please see:
