Little known fact: employee training is not just for quiz makers and private companies! Government training and state testing are also important on a much larger scale. It just so happens that the private sector is not the only one in need of skilled workforce. Regardless of what you may have heard about government employees in general, they too need to educate and better themselves and there are all sorts of things about employee training that agencies have yet to learn, in addition to those they have reluctantly adopted.
Why is Government Training Necessary?
When was the last time anyone has heard of a budget increase for a government institution, other than in times of a huge national crisis? And when was the last time somebody working for the government got in front of a camera and started talking about pending budget cuts? You’ve heard a lot more of the latter, and this is kind of endemic in most countries. On the one hand, we have people who are supposed to be in charge of things of extreme importance like making and enforcing laws and policies. On the other, many of these agencies could not even pass the regulatory inspection that they themselves condone, support or are trying to enforce.
It is the equivalent of seeing a police car parked on a spot reserved for people with handicaps. In fact, even when these agencies do decide to modernize, it is hastily executed and any subsequent updates are sketchy at best. At worst, they are nonexistent, and it puts us all at risk. The list of things they should be doing but aren’t is almost as long as the list of excuses they have come up with to counter them. It seems policy updates seem to reach the general public faster than they do the people who are supposed to be acting upon them.
There are people whose jobs involve risking their lives or saving other people, and you kind of need them to take regular competency tests, like paramedics and cops. Seeing an overweight cop or a soldier has long since stopped to phase anyone. Instead of enforcing rules and regulations, the military is figuring out ways for overweight people and those who would otherwise fail at the physical to be allowed in because they lack the manpower as well as the resources to hire professionals. Or people manning nuclear silos being forced to use those huge floppy disks from the ’70s.
Or something as trivial as waiting in line for a new photo ID because of “system failure” or some software update. It is scary when regular people have more technology at their disposal than government officials and workers.
Introducing Software into Employee Training in Governments
Employee training software has been around for years, and not just as a concept. In some instances, it is literally the same software but at least some of it comes from a time when the priorities were still straight. When using any kind of software, the age-old fear of a catastrophic failure that would leave millions of people in distress and other reliability issues are still relevant even to this day. Aside from that, they need something that can be quickly applied all across the country. If it takes too long to create universal tests and organize groups, this simply will not do. The more versatile, the better. If it is automatic, this would be just swell. When your tests are of pen and paper variety, there are numerous issues from lack of standardization, to fear of cheating and don’t even get us started on the grading process. With computer tests, everything is done automatically, with a push of a button. Except for filling out the blank spaces – that is for the trainees, of course. The efficiency is vastly superior in almost every way, except when you want to grade an essay or something like that. But even that is easier to do in an electronic form. The only people who are against this are the old-fashioned employees who are scared of technology.
The Most Important Thing – Security
As with most things, safety is going to be a serious issue. Those urban myths about 14-year-olds with laptops emailing nuclear launch codes to Pentagon may be exaggerated, but they illustrate the core issue. They have a lot to learn from companies and sites such as Oracle, whose databases tend to be the most secure of them all. Additional safety measures need to be applied and they need to be constantly updated as any government site is under threat these days.
Versatility of Use
As we have mentioned, the best case scenario would be the possibility to merge databases and share software between different agencies and similar departments. For instance, giving police access to the driving test database might even save some lives on the long run, but the potential for abuse also increases with every such “solution”. As much as we all want a “one size fits all” solution, it could not possibly be available right now. Or could it be?
One of the solutions that could fit the needs of employees training in government institutions is YouTestMe Get Certified. Get Certified allows instructors to generate tests and create custom designed certificates for employees and significantly reduce employee training costs.