How to Change a Password Within the Application

Table of Contents

This article explains how to change a password and, if authorized, how to change the password of another user.

Changing the Password #

To change your password, follow these steps:

  1. Access your profile by clicking on your profile picture in the top-right corner of the application.
  2. Click on the View profile option to open your profile.
  3. Go to the Information tab.
  4. Navigate to the Password settings sub-tab.
  5. Click the Change password button.
  6. Choose the creation method: Manually (if you want to select and enter the password yourself) or Generated (to receive an automatically generated password via email).
  7. If you choose the manual method, you can enter your desired password.
  8. Confirm the password by entering a new password again. 
  9. Determine the password expiration date – when you’ll be required to change it.
  10. Click the Save button to confirm the changes.

    As an administrator, you have the authority to change the password of any user in the system, irrespective of their role. If you are not an administrator, changing the password of any user in the system requires permission Change other user’s password.

    To change the password of any user in the system, follow these steps:

    1. Navigate to the Users panel and select the User profiles page.
    2. Go to the List of all users tab.
    3. Use the search bar to find the desired user.
    4. Click on the user’s username whose password you want to change.
    5. Navigate to the user’s profile page, and you will find the Information tab, where you should follow the same steps as mentioned above to change the password for the desired user.

    Note: If you have forgotten your password, you can reset it by following the instructions in this article.

    Watch this video for detailed instructions on changing or resetting your password and another user’s password. 

    For more related instructional materials, please visit:

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