Article verified for Release 12.5 on September 16, 2024.
This article outlines the process of reactivating the accounts of existing users and sending them new passwords. For users who conduct tests intermittently, changing their status from active to inactive during non-testing periods proves beneficial. Inactive users are temporarily excluded from processing until their accounts are reactivated.
Activate Existing User Profiles
To activate the existing user profiles, follow these steps:
- Select the Users/User profiles tab.
- Select the List of all users tab.
- Select user profiles whose accounts you want to reactivate.
- Click on the Set status to option and choose Activate.
Candidate’s Perspective
Once you activate user profiles, users will receive an email with their username and new password.
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