How to Reactivate User Accounts

This article outlines the process of reactivating the accounts of existing users and sending them new passwords. For users who conduct tests intermittently, changing their status from active to inactive during non-testing periods proves beneficial. Inactive users are temporarily excluded from processing until their accounts are reactivated.

Activate Existing User Profiles #

To activate the existing user profiles, follow these steps:

  1. Hover over the Users in the application’s main menu.
  2. Select the User profiles.
  3. Navigate to the List of all users tab.
  4. Select user profiles whose accounts you want to reactivate.
  5. Click on the Set status to option and choose Activate.

Candidate’s Perspective #

Once you activate user profiles, users will receive an email with their username and new password.

For a video tutorial on how to change a user’s status, please watch the video.

For more related instructional materials, please visit:

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