This article explains how to create a user with a proctor role and assign it to a test. The proctors’ role is to monitor candidates during the test-taking process, making sure candidates do not cheat or manipulate the test in any way.
Creating a new user with a proctor role
To create a new user, hover over the Users tab in the main menu and select User profiles.
Then:
- Navigate to the Create new user tab.
- Enter the necessary user information. Required fields are marked with an asterisk.
- From the dropdown menu, choose the role of Proctor.
- Click on the Save button.
Adding a proctor to the test
To add a new proctor:
- Select the Tests tab in the main menu and select Manage tests.
- Choose the desired test.
- Navigate to the Proctors tab.
- Select the session you want to add a proctor to.
- Click the Assign proctors button.
- Find and select the proctor you want to add.
- Click the Confirm button.
Test from the proctor’s perspective
Proctors can see and access tests where they are assigned as a proctor.
In the Monitoring tab, the proctor can:
- Pause session – Pause the session for a user during test-taking and write the reason for the pause. The candidate will see the message proctor has provided and will not be able to continue the test as long as the session is paused.
- Resume session- Resume a previously paused session, allowing the candidate to continue the test.
- The Open manual monitoring report option allows proctors to note suspicious behavior during live proctoring sessions manually.
- View the progress of this candidate – View the progress of a particular candidate. The proctor can track the candidate’s event log and view each test question’s status by clicking this button.
- Prohibit this candidate from taking the test- This option allows proctors to prohibit a candidate from taking the test. To allow the candidate to take the test later, he should click again on the same icon.
- Open personal report for this candidate -This option allows proctors to grade a candidate’s behavior during or after the test.
- Allow additional five minutes – This option allows proctors to give an additional 5 minutes to a candidate in real-time. This option only works if the candidate is currently taking a test. It can be used an unlimited number of times.
- Add special request- This option allows proctors to view the candidate’s progress live or see the proctor report for the candidate.
- Create or edit special request- Enables the proctor to monitor the candidate’s progress live or review their proctoring report. The proctor can also create or modify special requests related to the candidate’s test session.
- Pause – Allows a proctor to pause the test for each candidate separately. Proctor can also send a message to the candidate explaining the test pausing.
- Open proctoring report for this candidate– This option allows proctors to grade a candidate’s behavior during or after the test.
In the Candidates tab, the proctor can:
- Reset the test attempt for the candidate.
- Change the session for the candidate.
- Allow a candidate to continue the test.
Note: Proctor cannot change the test settings and testing sessions.
For video instructions on how to create proctored tests and assign proctors, please watch this video.
For more related instructional material, please see:








