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Troubleshooting

12

How to Assign Candidates to a Training Course
Checking the Mail Server and Sent Emails
How to Add/Change Credit Card on Stripe Billing
Trouble Logging into the Application
Problem with ID Scanning
How Do I Troubleshoot Screen Sharing Issues
How to Configure a Camera/Mic to Be Used for Proctored Test
Problem with the Camera
Problem with the Microphone
How Do I Switch to Using an External Camera Instead of My Computer’s “Built-In Webcam”
Face Capturing Trouble during Equipment Check
What Should I Do If the Proctoring Test Page Won’t Open

Candidate Experience

72

How to Use Screen Reader Software While Taking a Test
How to Upload Attachments to Essay Questions
How to Perform the Equipment Check without Test-Taking
How to Export Personal Report as PDF
How to Enlarge Images in the Test
How to Continue the Test after Leaving It
How to Change and Reset Password
How to Cancel the Purchased Booking (v10)
How to Add Attachments to Essay Questions during Test-Taking
How to Add an Answer to the Essay Question
How to Access the Personal Report
How Do I Troubleshoot Screen Sharing Issues
How Do I Switch to Using an External Camera Instead of My Computer’s “Built-In Webcam”
How Booking and Cancellation Notifications Appear to Student
Face Capturing Trouble during Equipment Check
Customizing Email Notifications: Booking, Test Published, Cancellation, & Upcoming Sessions
How to Reset Your Login Credentials in GetCertified
How to Register in the Application
How to Take a Test
How to Use Notes during the Test-Taking Process
How to Take a Training Course
Students Perspective on Purchasing a Training Course
How to Purchase, Book, Cancel or Reschedule Exam Session
How to Take Test with Automated Proctoring
How to Enable Screen Sharing for the Proctored Test on MAC
How to Effectively Request a Session Reschedule

Taking Proctored Test

How to Perform the Equipment Check without Test-Taking
How to Start the AI-Proctored Test
How Do I Switch to Using an External Camera Instead of My Computer’s “Built-In Webcam”
Problem with the Camera
Problem with the Microphone
Problem with ID Scanning
Face Capturing Trouble during Equipment Check
How Do I Troubleshoot Screen Sharing Issues
How to Take Test with Automated Proctoring
How to Configure a Camera/Mic to Be Used for Proctored Test
How to Enable Screen Sharing for the Proctored Test on MAC

Test Notifications and Reminders

How to Personalize Notifications
Customizing Email Notifications: Booking, Test Published, Cancellation, & Upcoming Sessions
How to Configure Email and Application Notifications
How to Configure Mail Server Settings
How to Configure a Test Results Notification
How to Set Automatic Expiring Sessions Reminder
How to Set Automatic Upcoming Sessions Reminder
How to View and Manage List of Sent Email Notifications

Booking and Purchasing Tests

How to book the test
How to Generate Free Test Coupons
How to Use Coupon Codes (Student’s Perspective)
How to Book the Live-Proctored Test
How to Purchase, Book, Cancel or Reschedule Exam Session
Students Perspective on Purchasing a Training Course
How to Cancel the Purchased Booking (v10)
How Booking and Cancellation Notifications Appear to Student
How to pay the registration fee (v10)

Starting the Test

How to Start the AI-Proctored Test
How to Take a Training Course
How to Take a Test

Getting Test Results and Certificates

How to Define Finish Test URL
How to Access the Personal Report
How to Export Detailed Personal Exam Report
How to Subscribe People to Receive Test and Survey Results
Assign Certificates to Users in Bulk via Excel Importer

Accessing the Application

Does YouTestMe Have the Accessibility Conformance Report (ACR) Based on the ITI VPAT?
One-Minute Overview of YouTestMe GetCertified
How to Register in the Application
How to Reset Your Login Credentials in GetCertified
How to Change and Reset Password
How to Register with Self-Registration Module Enabled or Disabled
How to Get Around with Useful Materials
How to register and start your test (v10)
How to use search by keywords on “My assignments” page (v10)
How to sort and filter My assignments (v10)

Test Administrators, Proctors and Instructors

280

The Ultimate Guide for Organizing a Test in YouTestMe
How to Export Personal Report as PDF
How to Delete a Test with a Session that has Finished Attempts
How to create Special Request
Test authorization – Free Rewrite
How to Configure Default View on My Tests Page
How to Check Proctor’s report
How to Create Test Authorization
How to Schedule a Single Test Session
Self-Creation of Practice Tests
Processing Test Results
How to Create Session Instructions Templates
Bulk Excel Import Candidates Into Testing Sessions
How to Create Automated Proctoring Test with Proctorio (v10)
How to Create and Add Certificates to a Test
How to Create a Testing Session Link
How to Create a Testing Location
How to Create a Draft Version of a Test (v10)
How to Connect YouTestMe Certificates with Credly Badges via Zapier
How to Configure Test Retake Attempts
How to Configure Test Results Validity Period
How to Change the Home Page Based on User Roles
How to Calculate Proctoring Credibility Score
How to Auto-Set Booking and Cancellation Deadlines
How to Associate Proctoring Report with Outcome of the Test (v10)
How to Assign Test Managers (v10)
How to Assign Multiple Proctoring Configurations for a Single Test (v10)
How to Assign Candidates to a Testing Session
How to Allow User Test Attempts Export
How to Allow Test Retakes
How to Allow Test Continuation without Manager’s Approval (v10)
How to Allow Changing the Chosen Answer (Second Try) (v10)
How to Allow Candidates to Continue the Exam (v10)
How to Allow Candidates to Choose One of the Offered Testing Sessions within a Training Course (v10)
How to Allow Candidates Going Back to Previous Test Section (v10)
How to Allow a Candidate to Modify a Test
How to Add Test Instructions
How to Add Room to the Common Session (v10)
How to Add Question Feedback When Grading a Test
How to Add Comments to Changes Made in a Test
How to Add an Attachment to the Training Course Step
Hold and Release Mechanism
Exam Session Management with Candidate Service Representative Role
Assign Certificates to Users in Bulk via Excel Importer
Adding Custom Certificate Templates
A Comprehensive Guide to Booking, Reviewing, and Adding Accommodations for a Proctored Test
What is Credibility Report and How to Read it
How to Organize Workspaces
Record & Review Process
Notify Candidates of Results via Email with a Report Link
Rules for Question Editing
How to Create Question Pool
How to Schedule a Testing Session
How to Create, Take and Monitor a Proctored Test
How to Create Generated Test with Different Versions
Success Ratio and Pool Question Statistics Reports
How to Customize Test Instructions Dialog
How to Organize a Training Course Awarded with Certificate
Test Results and Question Feedback Statistics Reports
How to Generate Link for Assigning Users to User Groups Directly

Analyzing Reports

What is Credibility Report and How to Read it
How to Set Up Report Content
Test Results and Question Feedback Statistics Reports
How to Access the Achieved Certificates Reports
How to Use Custom Question Properties in the Report Builder
How to Adjust the Report Builder Format and Header Names
How to Customize a PDF Version of a Score Report
How to Generate a Report on the Test Result by Locations
How to Get Reports with Number of Users That Took the Test
How to Track Login and Logout Activities
How to Access and Use Predefined Reports
How to Preview a Connected Users Report
How to Set a Personal Report Lifespan
How to export the report with testing locations (v10)
How to Show Report Immediately after Finishing the Test
How to Create Overall Statistics Reports (v10)
How to Conduct Item Analysis through YouTestMe GetCertified
How to Schedule the Sending of Reports
Process results for online test (hold & release) (v10)
How to show report immediately after result verification (v10)

Proctoring and Cheating Prevention

What is Credibility Report and How to Read it
A Comprehensive Guide to Booking, Reviewing, and Adding Accommodations for a Proctored Test
How to Book the Live-Proctored Test
How to Create, Take and Monitor a Proctored Test
How to Create Test Proctored by Proctorio
How to Perform the Equipment Check without Test-Taking
How to Organize a Secure Test Using the Lockdown Browser and Test Generator
How to Filter Unreviewed Proctoring Reports
Using Meeting Tools to Proctor Online Tests
How to Assign Multiple Proctoring Configurations for a Single Test (v10)
Process results for online-proctored test (hold & release) (v10)
How to Calculate Proctoring Credibility Score
How to Create Automated Proctoring Test with Proctorio (v10)
How to Associate Proctoring Report with Outcome of the Test (v10)
How to record and assess suspicious actions via Google sheet (v10)

Advanced Types of Tests

How to Create Test with Sections
How to Create Test Proctored by Proctorio
How to Create Shared Test Links (v10)
How to Create Generated Tests with Questions with Method “By Answer Weight”
How to Create Automated Proctoring Test with Proctorio (v10)
How to Create a Test with a Demographic Section
How to Create a Test with Sections
How to Create Multiple Test Versions
How to Create Generated Test with Different Versions
How to Create Paper Based Test
How to Create an Exam for Pearson VUE Integration
How to Create a Test That Can Be Started from Your Website
How to create multiple test versions (v10)
How to link documents in the section (v10)

Grading and Test Results

Import scantron data from Remark
Notify Candidates of Results via Email with a Report Link
How to Rate the Proctored Test
How to Grade a Proctoring Report of Proctorio
How to Define Grading Scales and Passing Marks
How to use Grader security role (v10)
How to Add Question Feedback When Grading a Test
Test Results Verification Process (v10)
Import results from PearsonVUE & process them (hold-release) (v10)
How to manually grade test (v10)

Basic Instructions

How to Generate Free Test Coupons
How to Add Question Feedback and Question Difficulty to Questions
How to Access the Personal Report
How to Deactivate Questions in the Question Pool
How to Create a Simple Test without Sections
How to Create Test with Sections
How to Create Question Pool
How to Create a Test with Attachments
How to Create Generated Tests with Questions with Method “By Answer Weight”
How to Enable Immediate Feedback
How to Preview a Test
How to Create and Add Questions to a Test
How to Display a Basic Report
How to Create and Add Certificates to a Test
How to Create Automatic Question Feedback
How to Use the All/None of the Above Answer Option
How to Enable Knowledge Deficiency Report Download
How to Use the Real-Time Grading Option
How to Create Question Categories
How to Set Up Support Contact
How to Create Dropdown Type of Custom Question Property
How to Create a Survey
How to Schedule a Testing Session
How to Create Questions Attachments
Success Ratio and Pool Question Statistics Reports
How to Create a Test Template
How to Use Notes during the Test
How to Enable and Configure the “Job Executed” Notification
How to Pin Training Course to the Assignments
How to Pin the Survey to the Assignments
Report Builder
How to Filter Questions in Question Pools
How to Create a New Question within a Question Pool
How to Allow Test Retakes
How to Upload Attachments to Essay Questions
How to Customize Test Instructions Dialog
How to Organize a Training Course Awarded with Certificate
How to Create Custom Question Properties
How to Place Candidates in Specific Training Course Step
How to Assign Candidates to a Training Course
How to Add an Attachment to the Training Course Step
How to Add a Step, Test and Multimedia Files to a Training Course
How to Create Training Courses with Existing or Ad-Hoc Tests
How to Organize Recertification Process
How to Configure Test Results Validity Period
How to Reset My Password in GetCertified
How to Add Attachments to Essay Questions during Test-Taking
How to Enlarge Images in the Test
How to Create Custom Reports Using Report Builder
How to Turn On/off the Calculator from System
How to Store Attachment in Library
How to Move/Copy Questions from One Question Pool to Another
How to Preview the Changes History on Pool Questions
How to Label Questions Using Custom Question Properties
Rules for Question Editing
How to Track Question Statistics
How to Import an Audio Recording of the Question
How to Set Up Auto-Grading for Fill In the Blanks Questions
How to Upload Questions with Images to the Pool
How to Create and Use Question Pools
How to Edit Published Test Settings in Generated Tests
How to Create Questions Attachments
How to Continue the Test after Leaving It
How to Use the Question and Answer Randomization Option
How to Create a Test with a Demographic Section
How to Customize Personal Report Settings (v10)
How to Allow Test Continuation without Manager’s Approval (v10)
How to reduce test information on the “My Assignments” page (v10)
How to edit questions in published manually created tests (v10)
How to use question pools for the question review process (v10)
How to define the certificate validity period (v10)
How to show report immediately after result grading (v10)
How to Allow Changing the Chosen Answer (Second Try) (v10)
How to track testing sessions of tests by date and location (v10)
How to Allow Candidates to Continue the Exam (v10)
How to extend test duration for specific candidates (v10)
How to set certificate expiry date (v10)
How to Create Fill In the Blanks Questions for Gathering Demographic Data (v10)
How to grade a test attempt manually
How to preview a test from test-taker perspective (v10)
How to Create a Question Group
How to edit published test settings (v10)
How to Change the Settings of a Published Test (v10)
How to provide feedback on selected answers (v10)
How to Hide Results from Candidates before Manager Approval
How to Allow Candidates Going Back to Previous Test Section (v10)
How to Enable Going Back to the Previous Test Section (v10)
How to set up “Did not show up” status (v10)
How to Check If a Mail Server Is Set Correctly (v10)

Automations and Optimizations

How to Send Test Results to LRS
How to Send Test Results to LRS with SCORM Cloud
How to Set Up SFTP Data Exchange with PearsonVUE
Introducing an Automatism That Analyses the Percentage of Correct Answers
Hold and Release Mechanism
How to create a test template (v10)
Test Creation Methods – Differences (v10)

Test Organization and Scheduling

How to Create and Share Test via Email
How to Create a User Group and Enroll It in a Test (v10)
How to Change the Settings of a Published Test (v10)
How to Assign Test Managers (v10)
How to Assign Multiple Proctoring Configurations for a Single Test (v10)
Exam Session Management with Candidate Service Representative Role
Customizing Email Notifications: Booking, Test Published, Cancellation, & Upcoming Sessions
Live Monitoring Process
How to Add Test Instructions
How to Require Updating Profile Information
How to Schedule a Testing Session
How to Create a Testing Session Link
How to Reset a Test Attempt
How to Configure Test Retake Attempts
How to Allow a Candidate to Modify a Test
How to Configure Pause/Repeat Settings
How to Organize an Exam Booking with E-commerce
How to Pin the Test to the Top of the My Assignments
How to Add Comments to Changes Made in a Test
How to Generate Tests Based on Question Categories
How to Set Number of Free Reschedules and Resolve Requests
How to Delete the Test Permanently
How to view suspended test attempts (v10)
How to organize exam booking (v10)
How to Auto-Set Booking and Cancellation Deadlines
How to organize a secure test using Zoom? (v10)
How to manually adjust certificate dates (v10)
How to Create Shared Test Links (v10)
How to reset a test attempt for each candidate (v10)
How to Create a Draft Version of a Test (v10)
How to Schedule a Multiple Tests Session
How to create a testing location (v10)
How to Create a Testing Session with a Direct Access Link (v10)
How to make test available for all users in the system (v10)
How to Assign Candidates to a Testing Session

Test Localization

How to Create a Testing Location
How to Generate a Report on the Test Result by Locations
How to Auto-Set Booking and Cancellation Deadlines
How to Add Room to the Common Session (v10)
How to Assign Candidates to a Testing Session

Take-test Settings

How to Allow User Test Attempts Export
How to Generate Free Test Coupons
Exam Session Management with Candidate Service Representative Role
How to Use the Real-Time Grading Option
How to Create a Testing Session Link
How to Customize Test Instructions Dialog
How to Create, Take and Monitor a Proctored Test
How to Use the All/None of the Above Answer Option
How to Assign Multiple Proctoring Configurations for a Single Test (v10)
How to Allow Test Continuation without Manager’s Approval (v10)
How to Edit Published Test Settings in Generated Tests
How to Allow Changing the Chosen Answer (Second Try) (v10)
How to Use the Question and Answer Randomization Option
How to Change the Settings of a Published Test (v10)
How to Add Test Instructions
How to Hide Results from Candidates before Manager Approval
How to Enable Immediate Feedback

Report Settings

How to Create Overall Statistics Reports (v10)
How to Display a Basic Report
How to Customize a PDF Version of a Score Report
How to Get Reports with Number of Users That Took the Test
How to Access and Use Predefined Reports

Types of Test

How to Create Shared Test Links (v10)

Surveys

How to Create a Survey
How to Pin the Survey to the Assignments

User Organization

52

The Ultimate Guide for Organizing a Test in YouTestMe
How to Connect YouTestMe Certificates with Credly Badges via Zapier
How to Change the Home Page Based on User Roles
How to Bulk Import Users via Excel Template
How to Bulk Import Users into User Groups (v10)
How to Add Users into the System
How to Manually Create a User
How to Assign Default User Roles and Create New Custom Roles
How to Delete the User Permanently
How to suspend or permanently delete a published test (v8)
How to Unlock a User Account
How to Reactivate User Accounts
How to Change and Reset Password
How to Permit User Access to System Settings
How to Enable Self-Enrollment in User Groups
How to Create User with Proctor Role and Assign It to Test
How to Assign Training Course Manager
How to Create a Group Manager Security Role
How to Create a Question Pool Manager Security Role
How to Remove Users and Manage Their Status
How to Generate Link for Assigning Users to User Groups Directly
How to Share Tests for Guest Users
How to Add Custom Fields to User’s Profile
How to Set Up “Did Not Show Up” Status
How to Change User’s Personal Information (v10)
How to Change the User’s Status (v10)
How to reduce tabs on the “My profile” page (v10)
How to Create a User Group and Enroll It in a Test (v10)
How to hide users’ private information from profile (v10)
How to Create a User Group (v10)
How to set up password expiration date (v10)
How to manually assign certificate to candidate (v10)
How to Allow Candidates to Choose One of the Offered Testing Sessions within a Training Course (v10)
How to Assign Test Managers (v10)
How to Assign a Certificate Manager (v10)
How to Collect Updated Test-Takers’ Personal Information (v10)

Creating Users

How to Bulk Import Users via Excel Template
How to Manually Create a User
How to Create User with Proctor Role and Assign It to Test
How to Add Users into the System

User Reports

How to Create Custom Reports Using Report Builder
How to Preview a Connected Users Report

User Groups

How to Generate Link for Assigning Users to User Groups Directly
How to Bulk Import Users into User Groups (v10)
How to Create a User Group and Enroll It in a Test (v10)

Account Management

How to Change the Home Page Based on User Roles
How to Personalize the Home Page Layout Based on User Roles
How to Delete the User Permanently
How to Add Custom Fields to User’s Profile
How to Remove Users and Manage Their Status
How to Change and Reset Password
How to Reactivate User Accounts

Use Cases

7

How to Create and Share Test via Email

User Stories

The Proctored Exam Process from a Student’s Perspective
Streamlining Test Creation with Test Manager Role
Managing and Customizing System with the Administrator Role
Exam Session Management with Candidate Service Representative Role
Creating High-Quality Questions with Question Manager Role
Proctors: The Human Element of Exam Monitoring and Support

Integrations, Setup and Maintenance

92

How to Preview the List of Scheduled Jobs and Execution History
How to Present Answers Using Letters Instead of Numbers
How to Integrate Zapier with GetCertified and Create Zaps
How to Integrate YouTestMe GetCertified with Your LMS
How to Enable Knowledge Deficiency Report Download
How to Enable and Configure the “Job Executed” Notification
How to Create a Stripe Account
How to Create “Add Users to Training” Zap
How to Connect YouTestMe Certificates with Credly Badges via Zapier
How to Configure Email and Application Notifications
How to Change Application Theme and Branding
How to Add Custom Fields to User’s Profile
How to Access Your Stripe Information Required for E-commerce Configuring
How to Access and Trigger the Test Notifications
How Booking and Cancellation Notifications Appear to Student
How to Organize Workspaces
How to Set Up Your Domain for Your Instance of YouTestMe
Checking the Mail Server and Sent Emails
How to Assign Users to a Training Course Using Google Spreadsheets and Zapier Integration
How to Integrate Your LMS with YouTestMe Using LTI
How to Configure the Registration Page
How to Set Up Password Configuration
How to Enable/Disable Self-Registration Module
How to White-Label Application
How to Customize Application’s Interface Text
How to Configure Mail Server Settings
How to Use Multilingual Interface
How to Set Up Contacts to Be Used for Application Support
How to Organize an Exam Booking with E-commerce

E-commerce

How to Add/Change Credit Card on Stripe Billing
How to Set Up E-commerce
How to Organize an Exam Booking with E-commerce
How to Setup Payment Methods for Sessions
How to Set Up Training Course Fees with E-commerce
How to Create a Stripe Account
How to Access Your Stripe Information Required for E-commerce Configuring
How to identify all candidates who purchased testing session (v10)

White-labeling

Change the Language of the Application
How to Set Up Your Domain for Your Instance of YouTestMe
How to Personalize the Home Page Layout Based on User Roles
How to White-Label Application
How to Set Up Custom Domain and SSL Certificate
How to Use Multilingual Interface
How to Customize Application’s Interface Text
How to Configure the Registration Page
How to Change Application Theme and Branding
How to Present Answers Using Letters Instead of Numbers

Accessibility

Does YouTestMe Have the Accessibility Conformance Report (ACR) Based on the ITI VPAT?
How to Use Screen Reader Software While Taking a Test

Integrations

How to Integrate Your LMS with YouTestMe Using LTI
How to Connect YouTestMe Certificates with Credly Badges via Zapier
How to Assign Users to a Training Course Using Google Spreadsheets and Zapier Integration
How to Integrate YouTestMe GetCertified with Your LMS
How to Set Up the Webex Integration
How to Set Up SSO Configuration
How to Set Up the OpenID Configuration with Microsoft Azure
How to Create “Add Users to Training” Zap
How to Integrate Zapier with GetCertified and Create Zaps
How to Set Up Create New User Zapier Action
Integration with ILIAS (v.5.4) via LTI (v10)

Customer On-boarding and Additional Services

How to Set Up Password Configuration
How to Enable/Disable Self-Registration Module
How to Set Up Contacts to Be Used for Application Support
How to Contact Support within the Application (v10)

Data Import and Export

Bulk Excel Import Candidates Into Testing Sessions
How to Enable Knowledge Deficiency Report Download
Hold and Release Mechanism
How to Allow User Test Attempts Export
How to Bulk Import Users via Excel Template
How to Create and Schedule Jobs for Automated Import /Export
How to Export Questions with Answers from Question Pool
How to Export Personal Report as PDF
Assign Certificates to Users in Bulk via Excel Importer
How to Bulk Import to the Question Pool Using Excel Template
How to Import Questions with More Category Values via Excel
How to Import a Test from an Excel File
How to Import QTI Package into the Question Pool
PearsonVUE Export to VBI Package
How to Export Lists of Training Courses with Descriptions and Creation Details